Ordering & Payment
You can order directly through our secure website, [habiborganics.com]. Simply browse our products, add your chosen items to the cart, and proceed through our easy checkout process.
We accept all major credit and debit cards (Visa, MasterCard, American Express) securely through Stripe, a globally recognized payment processor. For customers in Pakistan, we also offer Cash on Delivery (COD) for added convenience.
Absolutely. We do not store any of your payment details on our servers. All transactions are processed directly by our partner, Stripe, which is certified to the highest security standards (PCI-DSS Level 1). Your financial data is always encrypted and protected.
Depending on the country and customer group, different payment methods are available for you. These are Mastercard and Visa for worldwide shipping.
Product Quality & Authenticity
As a UK-registered company, we adhere to stringent quality control protocols. Our products, especially our Himalayan Shilajit, are:
Lab-Tested: Each batch is rigorously tested in third-party laboratories for purity, potency, and heavy metals.
Sourced Responsibly: We work directly with trusted harvesters at the source.
Certified: We hold relevant certifications (like GMP – Good Manufacturing Practices) to guarantee our production meets the highest standards. Certificates of Analysis are available upon request.
Yes. Where applicable, our products like our Sidr Honey and seeds are 100% certified organic. We are committed to providing natural products in their purest form, free from artificial additives, fillers, and preservatives.
Our products have a long shelf life when stored in a cool, dry place. The specific “best before” date is printed on each jar or package. Typically, our Shilajit Resin and seeds have a shelf life of 2+ years.
Shipping & Delivery
Habib Organics operates as a UK-registered company with a global supply and fulfilment network. To ensure freshness and reduce delivery times for our international customers, we manage shipping from strategic operational hubs. Your order confirmation email will contain all relevant tracking information.
Yes! We are proud to ship our products worldwide from our operational hubs. Shipping costs and delivery times will vary depending on your location and can be calculated at checkout.
Pakistan : 3-7 business days.
Europe: 5-10 business days.
USA & Canada: 7-14 business days.
Rest of World: 7-15 business days.
Please note these are estimates, and delivery may be subject to customs clearance procedures.
Once your order has been dispatched, you will receive a confirmation email with a tracking number and a link to monitor your package’s journey.
Returns & Refunds
We have a comprehensive Refund & Returns Policy. In short, you have 14 days to request a return for unopened and unused items in their original packaging. Due to hygiene reasons, we cannot accept returns on opened organic wellness products like Shilajit or Herbal Honey Sticks. Please see our full [Refund & Returns Policy] page for complete details.
We are sorry to hear that. Please contact us at [support@habiborganics.com] within 48 hours of delivery with your order number and clear photos of the damaged product and packaging. We will resolve the issue promptly with a replacement or refund.
Company & Trust
Yes. HABIB & HABIB CORPORATION LTD is a legally registered and operating company in the United Kingdom. Our registration details are publicly verifiable. Our commitment to transparency and customer trust is the foundation of our business.
Our dedicated customer service team is here to help. The best way to reach us is via email at [support@habiborganics.com]. We aim to respond to all inquiries within 24 hours.
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