Privacy Policy

Last Updated: 30/10/2025

HABIB & HABIB CORPORATION LTD (trading as “Habib Organics”), registered in the United Kingdom, is committed to protecting and respecting your privacy. This Privacy Policy (“Policy”) explains in detail how we collect, use, disclose, and safeguard your information when you visit our website https://habiborganics.com and purchase our products.

Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it. By using our website, you accept the practices described in this Policy.

1. Information We Collect

We may collect and process the following data about you:

A. Personal Identification Information:

  • Full Name
  • Billing and Shipping Address
  • Email Address
  • Phone Number
  • Payment Information (e.g., credit/debit card details processed securely via Stripe; we do not store full card details on our servers)

B. Technical and Usage Data:

  • Internet Protocol (IP) Address
  • Browser Type and Version
  • Time Zone Setting and Location
  • Browser Plug-in Types and Versions
  • Operating System and Platform
  • Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through, and from our site (including date and time)
  • Products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

C. Profile Data:

  • Your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To Process and Fulfil Your Orders: To manage your orders, process payments, arrange for shipping, and provide you with invoices and/or order confirmations.
  • To Communicate With You: To respond to your inquiries, provide customer support, and send you administrative messages, such as updates to our policies.
  • For Marketing Purposes (with your consent): To provide you with information about goods and services we offer that are similar to those you have already purchased or enquired about. You can opt-out of marketing communications at any time.
  • To Improve Our Website and Services: To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes.
  • To Ensure Security: As part of our efforts to keep our site safe and secure and to prevent fraud.
  • To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. Legal Basis for Processing Your Data (GDPR Compliance)

Our legal basis for collecting and using the personal information described above depends on the context in which we collect it:

  • Performance of a Contract: We need your data to fulfil our contract with you (e.g., to process your order and deliver your products).
  • Legitimate Interest: We process your data for our legitimate interests, such as administering and protecting our business and website, and for direct marketing communications. We ensure we balance these interests against your fundamental rights.
  • Consent: In specific cases, we may ask for your explicit consent to process your data, for example, for sending marketing emails. You can withdraw your consent at any time.
  • Legal Obligation: We may process your data where we are required to by law.

4. How We Share Your Information

We do not sell, trade, or rent your personal identification information to others. We may share your data with trusted third parties in the following limited circumstances:

  • Service Providers: We share your data with third-party vendors who perform services on our behalf, such as:
    • Payment Processors (Stripe): To securely process your payments.
    • Shipping and Fulfilment Partners (e.g., Royal Mail, DHL, etc.): To deliver your orders.
    • IT and Cloud Hosting Providers: To store data and host our website.
    • Analytics and Marketing Providers (e.g., Google): To help us understand how our website is used.
  • Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred.

All our third-party partners are required to respect the security of your personal data and to treat it in accordance with the law.

5. International Data Transfers

As a UK-based company selling globally, your data may be transferred to, and processed in, countries other than your country of residence, including the United Kingdom where our servers are located. These countries may have data protection laws that are different to the laws of your country. We ensure that appropriate safeguards are in place to protect your data, such as relying on the UK’s Adequacy Regulations or using Standard Contractual Clauses approved for this purpose.

6. Data Security

We have implemented appropriate technical and organisational security measures designed to protect your personal data against accidental loss, destruction, alteration, unauthorised disclosure, or access. While we have taken great steps to secure your data, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. For example, we are required to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax and legal purposes.

8. Your Data Protection Rights

Under data protection laws, including the UK GDPR, you have rights including:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • The right to withdraw consent – Where we rely on consent to process your data, you can withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided at the end of this policy.

9. Cookies

Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, please see our separate [Cookie Policy].

10. Third-Party Links

Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

11. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us, and we will take steps to delete that information.

12. Changes to This Privacy Policy

We may update this policy from time to time. The date of the last revision will be posted at the top of this page. We will notify you of any material changes by posting the new Policy on this page and, where appropriate, we may notify you by email.

13. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or want to make a complaint, please contact us:

By Email: [info@habiborganics.com] or [support@habiborganics.com]
By Post:
The Data Protection Officer
HABIB & HABIB CORPORATION LTD
Unit 20 A73 Withworth House, Greater Manchester, SK1 3JR, UK